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M&A Insights
M&A Insights

M&A Insights

<b>My name is Madhur Duggar and I work in the M&A space for the Software and IT Service companies and this is my podcast series M&A Insights. If you are interested in having a conversation around the strategic direction of your firm, are looking to grow your book and want some marketing and business development help or are an investor looking to make an acquisition in this space, write to me at </b><a href="mailto:mduggar@gmail.com"><b>podcastwithmadhur@gmail.com</b></a><b> or reach out to me on Linkedin at www.linkedin.com/in/madhur-duggar.</b></p>

Available Episodes 10

In this special podcast with Thomas Fafinski at Virtus Law, we navigate the complex legal landscape involved in selling a Managed Service Provider (MSP). From the critical role of a well-structured data room for due diligence to the intricacies of indemnity escrows, and the nuances of non-compete and non-solicitation clauses, we provide a roadmap to secure, value-maximizing sales. Gain expert insights on balancing buyer protections with seller interests, structuring robust agreements, and navigating post-closing risks. If you’re preparing for a sale or looking to better understand MSP transactions, this episode will arm you with essential knowledge to ensure a seamless and strategic closing process.

www.linkedin.com/in/madhur-duggar

 In this episode, we delve into the critical elements of a Master Service Agreement (MSA) that can elevate the value of an MSP during a sale while minimizing risks. Joined by legal expert Thomas Fafinski from Virtus Law, we explore how robust MSAs create stability, ensure smooth client transitions, and enhance profitability through key provisions such as assignment clauses, automatic price increases, termination fees, and more. Whether you’re preparing for an acquisition or refining your service agreements, this conversation offers invaluable insights to fortify your MSA strategy. Tune in now to gain practical advice and expertise for maximizing your MSP’s potential. 

www.linkedin.com/in/madhur-duggar

 In this episode, we explore the critical legal and structural strategies that MSP owners should consider when preparing for a sale. Joined by legal expert Thomas Fafinski from Virtus Law, we discuss how to enhance business value and streamline the sale process through strategic corporate structures, OpCo-HoldCo arrangements for financial transparency, and the powerful tax benefits of F-reorganizations. If you’re an MSP owner aiming to maximize your business’s appeal and value in the market, this conversation offers essential insights and practical steps to achieve your goals. Tune in to learn how to set your MSP up for a successful acquisition. 

www.linkedin.com/in/madhur-duggar

 In this episode of M&A Insights, we sit down with Colin, the founder of Helpdesk.tech, to uncover how his innovative platform is transforming the way MSPs operate. Colin shares his inspiring journey from tech enthusiast to industry leader, highlighting the key challenges MSPs face today, including scaling efficiently and delivering round-the-clock support. We dive deep into the critical role of automation, AI, and cybersecurity in shaping the future of the MSP space and discuss how Helpdesk.tech is empowering MSPs to streamline operations, cut costs, and thrive in a rapidly evolving digital landscape. Tune in for an insightful conversation packed with valuable strategies and forward-thinking solutions for MSPs looking to stay ahead of the curve! 

www.linkedin.com/in/madhur-duggar

In this episode of M&A Insights, we sit down with Justin Neagle, Chief Storyteller at Spot Migration, to explore how his company has unlocked significant growth by focusing on a client vertical: the construction industry. Justin shares Spot Migration’s journey from being a broad IT service provider to honing in on the architecture, engineering, and construction (AEC) sector, where their unique approach to offering process-driven, all-inclusive IT solutions has resonated strongly with clients.

Justin explains how Spot Migration’s deep understanding of the construction industry’s specific challenges—such as cash flow management and on-site IT needs—has allowed them to become a trusted ally for their clients. With a strong focus on process and operational maturity, Spot Migration’s tailored services help companies streamline operations and scale more effectively. Tune in to hear how verticalizing their business strategy has driven both client success and Spot Migration’s own growth.

www.linkedin.com/in/madhur-duggar

In this episode of M&A Insights, Madhur Duggar dives into a crucial question for MSP (Managed Service Provider) owners: should you grow or should you go? The discussion centers around two big themes: scaling your business and breaking through the "sales and marketing moats" that can hold you back.

If you’re an MSP looking to grow, the target is clear—hit that sweet spot of 6% to 8% annual growth. But what does it take to get there? Madhur explores the nitty-gritty of overcoming the biggest hurdles in sales and marketing, which, let’s be real, is where most MSPs stumble. From picking the right market to cracking the code on lead generation, this episode gives you the playbook to ramp up your marketing game and build a sales engine that converts.

The conversation isn’t just about staying afloat—it’s about leveling up. Whether you’re gearing up to roll over some equity into a larger MSP, or pushing your pricing by specializing in high-growth sectors like healthcare or finance, Madhur breaks down how to boost your business without burning out. And if growth seems too tough, maybe it's time to ask if selling and cashing out is a smarter move.

Tune in for insights that will help you crush your sales goals and decide whether to grow or make a graceful exit from the MSP game.

www.linkedin.com/in/madhur-duggar

 In this engaging podcast, Tim Conkle, CEO of The Twenty, shares invaluable insights into the common challenges faced by MSP owners, particularly their struggle to let go of control, which often leads to stunted growth and missed financial opportunities. Conkle discusses how The Twenty helps MSPs scale efficiently through resource-sharing, lead generation, and smart hiring, all while emphasizing the importance of transitioning from a "king" mindset to a "wealth-building" mindset. With fascinating anecdotes and forward-thinking perspectives on AI’s role in transforming the industry, this episode offers a must-listen roadmap for MSP owners aiming to grow and achieve lasting success. 

www.linkedin.com/in/madhur-duggar

Welcome to M&A Insights with your host, Madhur Duggar. Today, we’re taking a closer look at the complexities of bolt-on acquisitions in the MSP space. Joining me is Ben Greenberg, VP of Corporate Development at IT Solutions, an industry-leading MSP that’s acquired five companies over the past five years. Ben’s here to share valuable insights on how MSPs can navigate the challenges of bolt-ons and avoid common pitfalls. Whether you’re looking to grow through acquisition or just curious about the process, this episode is packed with actionable advice. Let’s dive in!" 

www.linkedin.com/in/madhur-duggar

 Welcome to M&A Insights with your host, Madhur Duggar. Today, we’re taking a closer look at the complexities of bolt-on acquisitions in the MSP space. Joining me is Ben Greenberg, VP of Corporate Development at IT Solutions, an industry-leading MSP that’s acquired five companies over the past five years. Ben’s here to share valuable insights on how MSPs can navigate the challenges of bolt-ons and avoid common pitfalls. Whether you’re looking to grow through acquisition or just curious about the process, this episode is packed with actionable advice. Let’s dive in!" 

www.linkedin.com/in/madhur-duggar

In this insightful podcast episode, we sit down with Chris Fulmino, a key figure at Dataprise, a leading Managed Service Provider (MSP) that has been making waves in the technology space. Chris shares the fascinating journey of Dataprise, from its origins as a founder-led company to its acquisition by Trinity Hunt Partners, and the rapid expansion that followed. We delve into the strategic advantages for medium-sized MSPs joining a larger platform, exploring how scale can unlock new opportunities in product offerings, sales and marketing, and operational efficiency.

Chris provides a candid look at the challenges and benefits of integrating into a larger organization, with a particular focus on maintaining company culture, accessing capital for growth, and ensuring regulatory compliance. Whether you're a business owner, a tech enthusiast, or someone curious about the dynamics of MSPs, this episode offers valuable insights into the power of scaling and the transformative potential of strategic partnerships. Tune in to discover how Dataprise is shaping the future of managed services and what it means for the broader industry.

www.linkedin.com/in/madhur-duggar